> For the complete documentation index, see [llms.txt](https://skyscrm.gitbook.io/skyscrm/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://skyscrm.gitbook.io/skyscrm/ru-men-zhi-nan/sky-kuai-su-ru-men-tu-wen-jiao-cheng/xia-zai-an-zhuang.md).

# 下载安装

## 下载安装

### 下载客户端支持Windows 7及以上版本，出现安装问题请参考 [Windows版本安装说明](https://www.skyscrm.com/download/) <a href="#xia-zai-ke-hu-duan" id="xia-zai-ke-hu-duan"></a>

点击这里 [下载Windows客户端](https://www.skyscrm.com/download)

MacOS系统默认无法打开未验证的开发者应用。出现此问题请参考[ MacOS 版本安装说明](https://www.skyscrm.com/download)

点击这里 [下载MacOS客户端](https://www.skyscrm.com/download)

1. **访问官网或点击此处** [**下载客户端**](https://www.skyscrm.com/download)

   <figure><img src="https://1542214689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPOnL61F18VIfWDW80sqs%2Fuploads%2FiqeDBqoelPaQdKfwPpzD%2F%E4%B8%8B%E8%BD%BD%E5%AE%89%E8%A3%8501.jpg?alt=media&amp;token=b1ea36f8-367c-49ad-9d87-1e2a83ed9f9c" alt=""><figcaption></figcaption></figure>
2. **软件下载完成后，以 windows 电脑为例，进入下载文件的路径，双击运行** SKY-SCRM-*.*.\*-setup

<figure><img src="https://1542214689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPOnL61F18VIfWDW80sqs%2Fuploads%2FPX5DYKhm9Q9eIqn40qJj%2F%E4%B8%8B%E8%BD%BD%E5%AE%89%E8%A3%8502.jpg?alt=media&amp;token=f47d4668-fb90-422d-a8c7-2bc1e9ef8ebb" alt=""><figcaption></figcaption></figure>

3. **安装并启动客户端**

此页面即代表客户端安装完成

**安装说明**

<figure><img src="https://1542214689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPOnL61F18VIfWDW80sqs%2Fuploads%2FKppRa813s3pBEeR0ujg9%2F%E4%B8%8B%E8%BD%BD%E5%AE%89%E8%A3%8503.jpg?alt=media&amp;token=d2fa0e0e-74e1-478d-954c-e3bd193adb67" alt=""><figcaption></figcaption></figure>

windows电脑安装问题汇总说明：[https://www.skyscrm.com/download](https://www.skyscrm.com/download.html)

Mac电脑安装问题汇总说明：

1、[Mac无法验证开发者？](https://www.skyscrm.com/news/?5.html)

2、[Mac安装后弹窗提示验证秘钥？](https://www.skyscrm.com/news/?1.html)

3、Mac有2个安装包，怎么选择？

Mac电脑分为Intel（因特尔）芯片和Apple（苹果）芯片2种类型，点击桌面左上角的苹果图标，选择 【 关于本机 】 可以查看Mac电脑的芯片：

在下载页面要选择[<mark style="color:blue;">**下载Mac（Apple芯片）版**</mark>](https://www.skyscrm.com/download)<mark style="color:blue;">**。**</mark>

<figure><img src="https://1542214689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPOnL61F18VIfWDW80sqs%2Fuploads%2FfN396IpKzw9A9wD3o5PJ%2F%E4%B8%8B%E8%BD%BD%E5%AE%89%E8%A3%8504.jpg?alt=media&amp;token=6af30cb7-86ba-47bb-824c-ca8860f1b6e6" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://skyscrm.gitbook.io/skyscrm/ru-men-zhi-nan/sky-kuai-su-ru-men-tu-wen-jiao-cheng/xia-zai-an-zhuang.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.