> For the complete documentation index, see [llms.txt](https://skyscrm.gitbook.io/skyscrm/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://skyscrm.gitbook.io/skyscrm/ru-men-zhi-nan/sky-kuai-su-ru-men-tu-wen-jiao-cheng/jian-kong-yuan-gong-liao-tian-cha-kan-zhang-hao-liao-tian-ji-lu.md).

# 监控员工聊天、查看账号聊天记录

仅支持WhatsApp、Telegram、聊天备份/导出/介入发送

## 监控员工聊天、查看账号聊天记录

**监控员工聊天、查看账号聊天记录**

聊天记录自动同步管理后台，管理员（老板/主管）可在后台监控员工实时聊天情况，可随时介入回复。

在系统后台，点击 【 客户管理 】 → 【 聊天记录 】 → 可以随时介入回复 。

员工所有的编辑、删除操作均支持查看，支持查看、导出近28天的聊天记录。\ <br>

<figure><img src="https://1542214689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPOnL61F18VIfWDW80sqs%2Fuploads%2FHxtqeLiK9ewGTpqoy2Tk%2F%E7%9B%91%E6%8E%A7%E5%91%98%E5%B7%A5%E8%81%8A%E5%A4%A9%E3%80%81%E6%9F%A5%E7%9C%8B%E8%B4%A6%E5%8F%B7%E8%81%8A%E5%A4%A9%E8%AE%B0%E5%BD%95.jpg?alt=media&amp;token=d83b6bb0-55f3-4fa2-a0a5-dfced05c6f7f" alt=""><figcaption></figcaption></figure>


---

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