> For the complete documentation index, see [llms.txt](https://skyscrm.gitbook.io/skyscrm/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://skyscrm.gitbook.io/skyscrm/ru-men-zhi-nan/chang-jian-wen-ti/wang-ye-duan-faq/gong-dan.md).

# 工单

1.**什么是工单？**

答：子账号登录SKY某个社交平台（如Telegram、WhatsApp等），即创建了该平台工单。

**2.工单的作用是什么？**

答：实时统计粉丝，可作为和粉商之间结算的依据，无需人工统计。

**3.什么是工单去重？**

答：工单去重是指在同一个工单内，出现重复的粉丝时，智能去重计算。

**4.当前工单去重和全部工单去重的区别？**

答：当前工单去重范围是对于单个子账号内的单个工单，全部工单去重范围是该主账号账号内所子账号

的所有工单。


---

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