> For the complete documentation index, see [llms.txt](https://skyscrm.gitbook.io/skyscrm/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://skyscrm.gitbook.io/skyscrm/ru-men-zhi-nan/chang-jian-wen-ti/ke-hu-duan-faq/dao-chu-dui-hua.md).

# 导出对话

#### 1. 目前支持哪些平台？

**答**：目前支持 **WhatsApp、Telegram、TelegramK** 这三个平台的对话管理与导出功能。更多平台正在陆续接入中。

#### 2. 支持导出哪些内容？

**答**：支持导出主账号下所有私聊记录、群聊记录，以及对应群的成员列表信息。数据将以结构化表格形式导出，便于整理与分析。

#### 3. 是否支持导出单个对话或单条消息？

**答**：系统暂不支持单独导出某一对话或单条消息。您可通过“导出全部”功能获取完整数据，再在生成的表格中筛选所需内容。

#### 4. 对话管理功能（打开对话、导出对话）在哪些套餐中可用？

**答**：所有套餐均支持对话管理功能，但导出权限有所不同：

* **基础版/标准版**：仅可导出最近20条对话记录。
* **专业版及以上**：支持完整对话记录导出，无条数限制。

#### 5. 能否导出已删除好友的聊天记录？

**答**：无法直接导出。但如果该对话在删除前已开启“会话存档”功能，您可在主管端的聊天记录页面中，在存档时间范围内导出相关记录。

***

#### 🛠 通用问题

**如何开通或购买对话管理、内控管理等功能？**

**答**：对话管理基础功能已包含在各套餐中。如需开通**无限制导出、敏感词监控、会话存档**等高级功能，请升级至 **专业版套餐**。您可联系客服咨询购买与升级事宜。


---

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