> For the complete documentation index, see [llms.txt](https://skyscrm.gitbook.io/skyscrm/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://skyscrm.gitbook.io/skyscrm/sky-scrm-chan-pin-shuo-ming-shu.md).

# ☀️ Sky SCRM产品说明书

SKY SCRM - 聚合翻译营销系统 —— 消除语言屏障，追踪全球商机！

## SKY SCRM产品说明书**海外推广，实时翻译 请联系官方频道：**@skyscrm[^1]

## &#x20;简介

SKY SCRM 是您的 **智能翻译 + 智能运营中枢**。\
✅ **智能翻译中枢**：集成谷歌、DeepL、GPT等翻译引擎，覆盖200+语种，实现图文、语音实时双向翻译。\
✅ **智能运营中枢**：支持多账号统一管理、进粉统计、工单协作、客户分流与自动化互动，让全球社交运营更简单、更高效。

<figure><img src="https://1542214689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPOnL61F18VIfWDW80sqs%2Fuploads%2FwqzMG2oj9jEM6495T6Uo%2FSKY%E4%BA%A7%E5%93%81%E8%AF%B4%E6%98%8E%E4%B9%A6.jpg?alt=media&amp;token=09f74e0f-1c50-4f69-ae82-dbc9e0b5a542" alt=""><figcaption></figcaption></figure>

#### ✅ 核心功能

**🌐 多平台聚合管理**

支持 WhatsApp、Telegram、LINE 等 **11+ 主流社交平台**，一站式管理多账号，统一消息收发与客户互动。

**🔤 智能翻译中心**

集成 Google、DeepL、GPT 等 **200+ 翻译线路**，支持：

* 文字、图片、语音实时双向翻译
* 多语种智能识别与自动回复
* 翻译记录可追溯，保证沟通准确

**👥 客户精细运营**

* **粉丝管理**：实时记录新粉动态，支持备注、标签、分组与跟进提醒
* **互动工具**：欢迎语、关键词回复、快捷回复、定时群发，自动化提升响应效率
* **分流机制**：支持按规则自动分配粉丝至对应账号或客服

**⚙️ 运营与风控支持**

* **IP 管理**：自定义代理 IP，保障账号安全与区域运营
* **工单协同**：生成分享工单链接，便于团队协作与进度跟踪
* **多端登录**：支持无设备限制登录，企业管理员可通过终端统一管控

**🔊 高级沟通支持**

* **图片翻译**：直接提取图中文字并翻译，还原排版
* **语音翻译**：实时语音转译，支持多语种对话场景

[^1]:


---

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